Privacy policy
At Renata Beauty, your privacy is a priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, www.renatabeauty.com (“Site”) or engage with our services. By using our Site, you agree to the practices described herein.
1. Collection of Personal Information
We may collect the following types of personal data:
- Identifiers: Name, email, telephone number, and postal address.
- Transaction Information: Purchase history, payment information (e.g., credit card details, billing addresses).
- Technical Information: Browser type, IP address, device details, and operating system.
- Usage Data: Website interactions, browsing patterns, and behavior.
- Marketing and Communications Preferences: Consent and preferences for receiving communications from us.
We collect this data directly from you through interactions such as purchases, account registration, or contact forms, and automatically through cookies and tracking technologies.
2. Legal Justification for Processing (for EU Users)
Under GDPR regulations, we process your personal information based on the following legal grounds:
- Contractual Necessity: To fulfill purchases and provide customer service.
- Legitimate Interests: To improve our services, marketing, and fraud prevention.
- Consent: Where you have given explicit consent for marketing communications.
- Legal Obligations: Compliance with tax, regulatory, or legal obligations.
3. Use of Personal Information
Your data is used for the following purposes:
- Order Processing: Fulfillment of orders, payments, and delivery logistics.
- Customer Service: Managing your account, responding to inquiries, and supporting returns.
- Marketing and Promotions: Sending promotional materials, if you’ve opted in.
- Site Analytics and Improvement: Enhancing user experience, product offerings, and optimizing the Site.
- Legal Compliance: Compliance with laws, fraud prevention, and protecting user rights.
4. Cookies and Tracking Technologies
We utilize cookies and similar technologies to gather technical and usage data, personalize your browsing experience, and improve our services. Cookies are small files stored on your device. You can manage or disable cookies via your browser settings, though some features of the Site may not function as intended without them.
5. Data Sharing
We may share your personal data with third parties only as necessary:
- Service Providers: Payment processors, shipping services, marketing partners, and IT service providers.
- Business Transactions: In the event of a merger, acquisition, or sale of company assets.
- Legal Compliance: To comply with legal processes, regulations, or protect the rights of Renata Beauty and its customers.
- With Your Consent: For other purposes, only with your explicit consent.
We do not sell your personal information to third parties for their own marketing purposes.
6. Security of Personal Information
Renata Beauty takes the security of your personal information seriously and uses industry-standard measures, including:
- Encryption: Payment and sensitive data are encrypted with SSL.
- Access Control: Only authorized personnel have access to personal data.
- Security Audits: Regular reviews and updates to our security measures to prevent unauthorized access.
While we make every effort to protect your data, no online system is 100% secure. We continually work to enhance our security practices.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory obligations. Once your information is no longer required, it will be securely deleted or anonymized.
8. International Data Transfers
Your personal information may be transferred to and processed in countries outside of your own, including the United States, where data protection laws may differ. Renata Beauty ensures that adequate safeguards, such as Standard Contractual Clauses, are in place to protect your data during international transfers.
9. Your Rights
As a data subject under GDPR (if applicable), you have the following rights:
- Access: Request a copy of the data we hold about you.
- Rectification: Correct any inaccurate or incomplete information.
- Erasure: Request the deletion of your personal data, under certain conditions.
- Restriction of Processing: Request limitations on how we process your personal data.
- Data Portability: Request a structured, commonly used format of your data for transfer.
- Objection: Object to the processing of your data, including for direct marketing purposes.
To exercise any of these rights, please contact us at contact@renatabeauty.com.
10. California Consumer Privacy Act (CCPA)
If you are a California resident, the CCPA grants you the following rights:
- Right to Know: The categories of personal information collected, the purposes for its collection, and the third parties with whom we share it.
- Right to Delete: Request the deletion of your personal data, with certain exceptions.
- Right to Opt-Out: You can opt-out of the sale of your personal information. Note that Renata Beauty does not sell personal information but provides this option for compliance with CCPA.
You can exercise these rights by contacting us at contact@renatabeauty.com or visiting our "Do Not Sell My Information" page at https://renatabeauty.com/pages/ccpa-opt-out.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or in legal requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy regularly.
12. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Renata Beauty
Email: contact@renatabeauty.com